The status above updates automatically, around the clock. Outage data for UTOPIA Fiber cities comes straight from the network, usually within minutes. For our other service areas, our team posts updates the moment an issue is confirmed. What you see here is what we know.
Most of our Utah customers connect through UTOPIA Fiber. When UTOPIA has an outage or schedules maintenance in a city we serve, it appears on this page automatically: fiber cuts, power problems at network sites, and planned overnight work. Looking for UTOPIA Fiber outage or status updates? If Intellipop is your provider, this page is the fastest answer for your address. UTOPIA also posts network-wide updates on their own site.
UTOPIA Fiber builds and repairs the fiber network itself: the lines in the ground, the equipment in each city, and the connection to your home. Internet providers like Intellipop deliver service over that network. During an outage, UTOPIA crews fix the physical network while your provider keeps you informed and gets your service back to normal.
That split is why you do not need to call UTOPIA when your internet goes out. Your provider is your contact: we watch the network, talk to UTOPIA, and post updates here. Intellipop customers can call or text us 24/7 at 801-851-1770 and we will handle the rest, whether the fix belongs to UTOPIA or to us.
Utah, UTOPIA Fiber: Bountiful, Brigham City, Cedar Hills, Centerville, Clearfield, Layton, Lindon, Midvale, Morgan, Murray, Orem, Payson, Perry, Pleasant Grove, Santa Clara, Syracuse, TremontonVineyard, West Haven, West Point, West Valley City, and Woodland Hills.
Utah, other networks: Lehi (Lehi City Fiber), Providence (Strata Network), Santaquin, Genola, and Rocky Ridge (Intellipop Network).
New Mexico: Los Alamos and White Rock (Atomic Fiber). Texas: Aubrey, Oak Point, Palmer, and Ponder (Open Infra). Idaho: Rexburg (Lightbridge) and Mayfield (SilverLight Fiber). Wyoming: Jackson (SilverLight Fiber). Georgia: Riverdale and Jonesboro (eCommunity Fiber). Minnesota: Willmar (Willmar Connect).
Most connection problems are local to one home, not the network. Three quick checks:
Still down? Call or text 801-851-1770. Real people, based in Utah, average answer under 60 seconds.
The live status at the top of this page is the answer. If no outage is listed and your internet is still out, the problem is probably specific to your home. Restart your modem, then call or text 801-851-1770 if it does not come back.
Call or text 801-851-1770. Our support team is available 24/7 and can check your connection while you are on the line.
Automatically, around the clock. UTOPIA Fiber outage data refreshes within minutes. Updates for other areas are posted by our team as soon as an issue is confirmed.
Yes. If you are an Intellipop customer in a UTOPIA Fiber city, outages and scheduled maintenance for your area appear here automatically.
Slowdowns are usually WiFi, not the fiber line. Run a speed test on a wired connection first. If wired speeds are far below your plan, call or text 801-851-1770 and we will test the line with you.
To check if UTOPIA Fiber is down, look at the live tracker at the top of this page. It pulls outage and maintenance data straight from the UTOPIA Fiber network and updates within about 3 minutes, showing which cities are affected, the cause, and when service should be back.
The live status above updates automatically. This is the recent record of UTOPIA Fiber network incidents that affected Intellipop service areas.
This record is generated automatically from live UTOPIA Fiber network data. For current status, see the live tracker above or call or text Intellipop at 801-851-1770.
